The staff were incredibly accommodating and understanding.

Lacked hot water due to boiler issues, impacting our experience.

Scenic views from the rooms capture the peaceful landscape, creating a tranquil atmosphere. The dining area has a cozy vibe, with a unique elegance that makes for a charming space to relax.

Upon arrival, the initial room rate seemed straightforward, but the final charge ended up being significantly higher, which felt a bit misleading. Room service left much to be desired. daily cleaning wasn't provided, and any tea or coffee supplies needed to be requested manually. Internet access turned out to be a hassle, with connectivity issues on most days. Dinner hours felt tight, especially when meals were slow to arrive. One morning, hot water was unavailable due to boiler issues, and there was no acknowledgment or compensation for that.

stayed at sutton staithe for three nights and had a wonderful time. the staff were genuinely friendly and helpful, always attentive without being intrusive. the breakfast was freshly made and delicious, and we enjoyed our evenings by the log burner with great food and drinks. it’s right by the river, perfect for exploring!

totally recommend

Oh, the local grub was an absolute treat! We indulged in the finest locally-sourced veggies, not to mention the chef's full English breakfast – a culinary gem! The staff were genuine delights, super friendly and welcoming. Can't forget to mention the cozy room with fab furnishings that felt like a hug on a cold day!

Now, on the flip side, we faced some hiccups with the dining service – a bit of a faff waiting ages to get menus and drinks. And the bathroom cleanliness? Let's just say it needed a thorough scrub. A few more eyes on the details would really elevate the experience!

Couple looking for a warm getaway

Let me tell you about that warm welcome from the staff! ! They treated us like royalty, even left us a bottle of wine and rose petals! the breakfast, wow, it was fantastic—one of the best I've ever had, no joke!

I spent two nights at Sutton Staithe and found the location fantastic. The view overlooking the river was a highlight every morning. The staff members were genuinely friendly and made me feel welcome. My room, a Double Room, was clean and cozy, perfect for relaxing after a day out. I enjoyed the pub dinner. the locally sourced food tasted great, especially the breakfast. the bathroom needed some work. It showed signs of wear, with cracked tiles and an outdated shower that was difficult to use. the temperature in the room fluctuated a bit. Although I reported it, it wasn't addressed during my stay. Despite these issues, the overall vibe and hospitality made it a pleasant stay.

We really enjoyed our stay, especially the cozy double room and the lovely breakfast options they had. The sun terrace was perfect for morning coffee, and the garden provided a nice spot to unwind. The shower was a bit tricky, as it had a mind of its own, but it didn’t ruin our experience. 😊

The double room's size offered enough breathing space for us, paired with a surprisingly comfortable bed that made it easier to recharge after the day's adventures. The hotel’s proximity to the marina provided a scenic view and access to boat hires, enhancing our stay.

Despite the clean room, the lingering smell of cleaning products in the bathroom was quite pungent, though a good air freshener could easily remedy that. On one night, there was a disco that blasted music late into the night, which the owners did warn us about, but it still cut into our sleep. The general condition of the room felt a bit tired, and the dust and spider webs indicated that cleaning missed a few spots, giving it an overall neglected vibe. The lack of adequate storage space in both the room and bathroom made organization tricky, which can detract from a more relaxing experience.

Couples’ Romantic Getaway

The staff were super friendly, especially the bar lady who made us feel like we were at home. We ordered dinner and it was just perfect, delicious and well-priced too, I mean, for what we got, it was worth it.

It wasn't cheap, but the quality really made it feel acceptable.

comfortable stay but overlooked details

The family room we stayed in had clean interiors with fluffy towels that added a nice touch. The setting by the river was serene, making for a lovely environment during our meal.

There were some small details that could use more attention.

Excellent location right by the marina, perfect for boat hires. The comfortable room offered an amazing view over the water.

The dining area was beautifully decorated, creating a warm ambiance that made me feel completely at ease. The accessibility for seniors was very thoughtful, ensuring easy movement around the hotel, which I greatly appreciated.

More seating options in the lounge would be nice.

Good breakfast and quick service. Room amenities too high for shorter guests.

enjoyable walks to the museum of the broads and local parks

I loved the vibrant atmosphere and friendly staff, and I particularly enjoyed the generous full English breakfast, which was the perfect start to my day of exploring nearby attractions like the Museum of the Broads and the scenic Hickling Broad, making it so easy to stroll through such beautiful landscapes.